Responsible Gaming

Gaming Should Be Entertainment

At EP Nationals, we believe that online gaming should be enjoyed as a form of entertainment only. Pokies and casino games are games of chance where the odds always favour the house. Never gamble with money you cannot afford to lose, and never view gaming as a way to earn income or solve financial problems.

Play responsibly, play within your limits, and remember that losing is always a possibility.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your state) to access and use EP Nationals. We are committed to preventing underage gambling and take this responsibility seriously. By using our services, you confirm that you meet the legal age requirement in your jurisdiction.

Warning Signs of Problem Gambling

Problem gambling can develop quickly. If you notice any of the following signs in yourself or someone you know, it may be time to seek help:

• Chasing losses by gambling more money to recover what you've lost
• Gambling with increasing amounts of money to get the same level of excitement
• Hiding your gambling activities or lying about how much you gamble
• Neglecting family, work, or other responsibilities due to gambling
• Using gambling to escape problems, stress, or negative emotions
• Feeling anxious or irritable when trying to reduce or stop gambling
• Borrowing money to gamble or pay gambling debts
• Unsuccessful attempts to cut back or control your gambling
• Gambling affecting your relationships, job, or mental health

Self-Help Tools & Safer Gaming Features

EP Nationals provides tools to help you stay in control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit in a day, week, or month
• Loss Limits: Set a maximum amount you're willing to lose during a gaming session
• Reality Checks: Receive notifications during gaming sessions to remind you how long you've been playing
• Time-Out/Self-Exclusion: Take a temporary break from gaming or exclude yourself permanently from EP Nationals
• Account Closure: Permanently close your account if you choose to stop gaming

If you need help setting these limits or using these tools, contact our support team immediately.

Support & Help Resources

If you or someone you know is struggling with gambling, professional help is available. Reach out to one of these organisations:

Australia

• Gambling Help Online — Free, confidential counselling and support
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call)

United Kingdom

• GamCare — Free support and self-help tools
  www.gamcare.org.uk
• GamStop — National self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council — Information and resources
  www.responsiblegambling.org

United States

• National Council on Problem Gambling — Helpline and resources
  www.ncpgambling.org
  Phone: 1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal Centre for Health Education
  Hotline: 0800 1 372 374

Need Help?

If you or someone you care about is experiencing problems with gambling, please reach out for support today. There is no shame in asking for help — professional counsellors are available 24/7 and all conversations are confidential.

Your wellbeing is our priority. Don't wait — contact one of the organisations above or speak with our responsible gaming team immediately.